FAQ
Short answers to important questions.
Answers describe intake and publication—not transaction confirmation.
How is my enquiry reviewed?
We review the product specification, intended use, quantity, destination and delivery terms. Our team will contact you if more details are needed.
Are technical specifications shown online?
The website introduces the product range. Exact grades, analysis and supply terms are checked for each enquiry.
Can I attach a specification sheet?
Yes. You can attach PDF, Word, Excel and image files. Attachments are kept private.
What happens after an RFQ is submitted?
You receive a reference after submitting the form. Our team then reviews the details and follows up with you.